Why Nayya asks about your household income

We understand that sharing financial information can feel sensitive. Nayya only asks for what's relevant to provide you with the most personalized recommendations possible.

You need to enter your income to get a personalized recommendation, but it doesn't have to be exact. If you're not sure what you'll earn this year, enter your best estimate. If you're paid hourly, select Hourly instead of Salary. The more accurate your numbers are, the more accurate your recommendation will be.

By understanding your finances, we can recommend plans that balance coverage with affordability. Your income also helps us identify whether accounts like a Health Savings Account (HSA) or Flexible Spending Account (FSA) are a good fit for your situation.

The salary field is your own pay, not your household income. If you have a spouse, enter their income on the Your spouse screen, which appears when you select My spouse on the Your dependents screen. Nayya uses both to calculate your household income.

If your salary or income field is grayed out and won't let you make changes, that's because this information came directly from your employer or benefits administrator (BenAdmin), and it isn't editable in Nayya. This can show up in the Nayya survey. If the amount showing is wrong, you'll need to correct it with your BenAdmin or HR team. Nayya will reflect the update once your BenAdmin record is corrected. If your income field is editable but you're still having trouble making the update, email support@nayya.com and we can help.

Rest assured, we never share this information with your employer or any other party. Your privacy is our top priority.

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