Accessing your Nayya account: A quick guide

We want to make sure you can access your Nayya account with ease. Whether you're logging in directly or through your employer's system, always use your work email address. That's the email your account is registered under. Here's how to get started.

First-Time Access

  • If you're signing up for the first time, go to app.nayya.com/users/sign_up
  • If you've already created your account, sign in at app.nayya.com/users/sign_in
  • To reset your password, use app.nayya.com/users/password/new

SSO Access: 

Some employers use single sign-on (SSO) or have a specific login link for Nayya. If that's the case, the standard sign-up and sign-in pages above won't work for your account. Below are two options how to login via SSO. 

  • The most common way to access Nayya through SSO is entering your work email at our log in page, app.nayya.com/users/sign_up. 
  • You can also log in directly from your employer's portal. Look for a Nayya tile or link in Workday, Okta, Microsoft My Apps, or wherever your employer hosts their tools. Clicking that link will sign you in automatically. If your HR or benefits team sent you a direct Nayya link, use that instead of any bookmarked or generic Nayya page.

If SSO isn't working, the most common reasons are using the wrong email address, or your account not being set up yet. Try opening Nayya from your employer portal again rather than a saved link, and make sure you're using your work email. If you're still seeing an error, your employer's IT, HR, or benefits team is the right first call. SSO issues usually need to be resolved on their end.

Still having trouble with Nayya itself? Email support@nayya.com or use the chat icon in the bottom-right corner of your screen. We're available Monday through Friday, 9:00 am to 5:00 pm ET.

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