Making sure your loved ones are covered is one of the most important parts of choosing your benefits. Whether you want to add a new family member, remove someone, update your information, or cover a dependent on some plans but not others, here's how it works in Nayya.
There are a few places you can manage dependents in Nayya Choose, depending on whether we already have your information on file.
If we already have your information
If your employer has already shared your family information with us, for example if you're a returning user, you'll see a Welcome back screen when you sign in. It shows sections like About You and Your Family marked Completed. Click Update information next to any section that needs a change, including your marital status or dependents.
During the questionnaire
If we don't have this information yet, you'll be asked for it directly. When you reach the Your dependents screen, select who your benefits need to cover: yourself, your spouse, your children, or a combination. If you're adding children, you'll be asked to include each child's age and dependent status. You can add more than one child using the Add a child option.
On your recommendations page
Once you've received your recommendations, each plan shows your current coverage tier, for example Employee + Spouse or Employee + Family. To change who's covered on a specific plan, click Modify next to that plan's coverage tier and update your selections.
Covering a dependent on some plans but not others
You don't have to cover the same people on every plan. Maybe your child needs dental but not medical, or you want to drop a dependent from one plan while keeping them on another. Because you manage coverage plan by plan, you can do exactly that.
To remove someone from a single benefit, find that specific plan on your recommendations page, click Modify next to the coverage tier, and deselect the dependent you don't want covered on that plan. Their coverage on your other plans won't change. To remove a dependent from everything, repeat this step on each plan, update your selection on the Your dependents screen in the survey, or use Update information on the Welcome back screen if that's where your information appears.
If a specific field won't let you make a change, that's because it comes directly from your employer's benefits administrator (BenAdmin), and you'll need to update it there instead. Once it's updated on their end, Nayya will reflect the change on its next scheduled sync.
Note, changes you make in Nayya update your recommendations only. To officially add or remove a dependent from your actual coverage, you'll need to complete that step in your company's benefits enrollment platform.
Questions? Email support@nayya.com. We're available Monday through Friday, 9:00 am to 5:00 pm ET.
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