Life doesn't always wait for Open Enrollment to line up, and we want to make sure your recommendation still reflects where you're actually at.
If something's changed since you got your persona recommendation, like finding out you're expecting or scheduling a surgery, you have two options.
If your new situation matches one of our life-event personas, Expecting or Surgery Ahead, you can go back to the persona screen and select that one instead. It's built to reflect exactly this kind of change.
If your situation doesn't match a life-event persona, or you want your recommendation to reflect more of your specific details, take the full survey instead. It walks through your health needs and plans for the year directly, so your recommendation accounts for what's changed.
Either way, your new recommendation will replace your current one, so if you want to keep a copy of your original recommendation for comparison, download or email it to yourself first.
Rest assured, we never share the information you provide with your employer or any other party. Your privacy is our top priority.
Questions? Email support@nayya.com. We're available Monday through Friday, 9:00 am to 5:00 pm ET.