If you are signing up for Nayya for the first time, you should receive an Invitation Link directly to your email, or a sign up link from your company’s HR team. If you have not received a link from us or your HR team and believe you should be able to sign up, please contact your HR team to confirm your eligibility and ensure you receive the proper sign up link.
If your employer uses single sign-on (SSO), make sure you are using the same email you use for your company sign-on (this will most likely be your work email). If you are not directed through the single sign-on flow, please reach out to our Customer Support team through our live chat or by emailing customersuccess@nayya.com.
When reaching out to our team, please specify the email address associated with your Nayya account and the name of your employer. This information will help us resolve the issue for you as quickly as possible!
Below are the standard steps for signing up if you received an invitation email from Nayya:
1. Select the “Sign Up” link in the email we sent you, or proceed directly to:
https://app.nayya.com/users/sign_up
2. Once you follow that link, you will be directed to the following page:
3. On this page, you should enter the email address to which your Nayya invitation was sent
4. Read and agree to Nayya’s Terms of Service and Privacy Policy
5. Click “Next”
6. Check for an email with the subject line “Confirm your email address”
Note: If you receive an email with the subject, “Sorry, we don’t recognize the email address you provided,” please double-check that the email address you used to sign up was the same address your Nayya invitation email was sent to. If you believe you received this email in error, please contact Nayya Customer Support through our live chat or by emailing customersuccess@nayya.com.
7. After receiving the verification email, click the “Verify Email” link in the body of the email
8. After following this link, you will be prompted to create your password, after which point you are finished signing up for Nayya!
Below are the standard steps for signing up if you received a sign up link from your Employer or HR team:
1. Open the link in your web browser (recommended browsers: Google Chrome, Safari, Firefox)
2. The link should bring you to the sign up page:
3. On this page, enter the email address you would like associated with your Nayya account
Note: It is recommended to use a company / work / professional email address when signing up for Nayya. If your company uses a Single Sign On service like Okta, this will ensure your Nayya account is set up correctly.
4. Read and agree to Nayya’s Terms of Service and Privacy Policy
5. Select “Next”
6. Check for an email to the inbox of the email address you submitted with the subject “Confirm your email address”
Note: If you receive an email with the subject, “Sorry, we don’t recognize the email address you provided,” please double-check that you used your work email when signing up. If you believe you received this email in error, please contact Nayya Customer Support through our live chat or by emailing customersuccess@nayya.com.
7. After receiving the verification email, click the “Verify Email” link in the body of the email
8. After following the Verify Email link, you should be brought to this page:
9. After you fill out your information and create a password on this page, you are finished signing up for Nayya!
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