You're asked about your current health insurance coverage so we can pull your real-time eligibility information directly from your carrier, specifically your deductible and out-of-pocket spending so far this year.
If you've already made progress toward your deductible or out-of-pocket maximum on your current plan, that information can help inform your benefits decisions for the upcoming year. With your consent, we use a secure eligibility verification service to connect your insurance information, the same type of service used at doctor's offices to verify your coverage.
This step is optional. You can skip it and continue without providing your carrier name or Member ID. Skipping won't affect your ability to get recommendations.
Adding Your Insurance Information in Nayya:
- Go to the Current Coverage section in the survey.
- Enter your carrier's full name.
- Enter your Member ID.
Can't find your carrier? Double check that you're entering the full name of your carrier and try a few different variations if needed. For example, instead of "BCBS," enter "Blue Cross Blue Shield." Using the full name ensures that our system can correctly identify your carrier. However, many carriers have very specific naming conventions, so you may need to attempt several variations if not initially recognized.
Rest assured, we never share this information with your employer or any other party. Your privacy is our top priority.
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