If you are having trouble connecting to your insurance carrier account within Nayya, we first ask that you validate your insurance account credentials by logging in directly on the insurance carrier’s website.
Once you have verified that you are using the correct credentials to login to your account, and the issue persists on our site, please reach out to our Customer Support team through our live chat or by emailing support@nayya.com.
When reaching out to our team, please specify the email address associated with your Nayya account, the name of your employer, the name of your insurance carrier, and any specific error you may be receiving. This information will help us resolve the issue for you as quickly as possible!
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